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Jennifer Dumlao | Elance
 
176985602337900
Last Sign-in: Jan 12, 2012

Jennifer Dumlao

Virtual Assistant
   Philippines
  |   General Trias, Cavite
  |  10:26 am Local Time

Overview

Minimum Hourly Rate $5

Objective:

To find a job most fitting to the skills and abilities that I possess and to excel in my future areas of responsibility parallel to my growth both as a person and profession-wise.

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Skills (1)

Tested
U.S. English Basic Skills Test
My Score
avg
Passed

Service Description

*Excellent in oral and communication skills
*Knowledgable in MS Office applications
*Willing to learn about new businesses and contribute to its success
*Hardworking and can work with minimum supervision
*Trustworthy, articulate, organized, friendly, team player, patient, and fast
learner.


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Employment

EC Enterprises Group Manila, Inc.
Content Development Lead
2010 - Present
Performed several tasks for different clients: - Quality Analyst - Content Development Lead - Lead Generation Specialist - Language Development Lead
Telus International, Philippines
Product Trainer
2009 - 2010
*In charge of rolling out recurrent trainings for Operations including Team Captains, Account Supervisors, agents and QAA. *Updating trackers to make sure everyone in the Operations were trained...
APAC Customer Services, Inc.
Customer Service Representative
2006 - 2008
Acted as an Officer-in-Charge of my team if immediate supervisor is not available Handled claims and benefits queries for an insurance company Consistently part of the top ten agents for the...

Education

San Sebastian College - Recoletos, Manila
Business Management
1999 - 2003
Overview  |  Job History  |  Resume/C.V.

Keywords

Sales
Writing
Assistant
Customer Service
Communications
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
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Identity
Username
jl_d
Type
Individual
Member Since
January 2011
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Jennifer Dumlao | Elance

Jennifer Dumlao