"Jack of All Trades" Technology professional with 9+ years of experience tackling just about every business IT issue under the sun. Complemented throughout career for Leadership, technology expertise, teamwork, customer service skills, and for having the patience needed to help highly frustrated end-users "make peace" with their problems and return to working productively!
Specialties: Technical Support & IT Project Leadership
Internal / External Customer Care
Systems Architecture, Integration & Upgrades
Report-Writing & System...