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Jon L. | Elance
 
176985602337900
Last Sign-in: Nov 6, 2014

Jon L.

   United States
  |   Snohomish, WA
  |  6:13 pm Local Time

Overview

"Jack of All Trades" Technology professional with 9+ years of experience tackling just about every business IT issue under the sun. Complemented throughout career for Leadership, technology expertise, teamwork, customer service skills, and for having the patience needed to help highly frustrated end-users "make peace" with their problems and return to working productively!

Specialties: Technical Support & IT Project Leadership
Internal / External Customer Care
Systems Architecture, Integration & Upgrades
Report-Writing & System...

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Skills (10)

Tested

Employment

Microsoft
Windows - App Studio Assoc. Product Manager
2014 - Present
Microsoft via TCS
IT Security Analyst
2013 - 2014
Manage Smart Card security. Maintained and controlled security & security access points utilizing Remote Desktop Protocol (RDP) for multiple secure Microsoft domains with Remote Server 2012...
HTC
Lead End User Support Specialist
2012 - 2013
End User Support Analyst and IT Team member. Working quickly and efficiently supporting all departments in 8 US Locations assuring that all teams are running smoothly Own all aspects of end user...
Tech Mob LLC
Project Manager / Lead Field Tech
2010 - 2012
Currently oversee all IT operations and technical service delivery for this boutique IT consulting firm, focused on small business and home network installation/configuration. Services include: ...
Ednetics
Field Tech/Network Engineer
2008 - 2009
Joined this fast-paced IT consulting firm focused on the educational market. Built, maintained, and troubleshot networks of almost every size and scale, obtaining CCNA certification during this...
Microsoft TSG
Field Tech
2006 - 2007
Managed the technology set-up for dozens of monthly Microsoft tradeshow exhibits. Maintained the functionality of exhibits and provided tech support to keynote presenters. Mass-built hundreds...

Education

John Maxwell Group
certification
-
Overview  |  Job History  |  Resume/C.V.

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Identity
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JLWorks
Type
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Member Since
November 2014
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Jon L. | Elance

Jon L.