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Joan Anderson | Elance
 
176985602337900
Last Sign-in: Nov 6, 2012

Joan Anderson

Accurate, Detail-Oriented and Thorough Team Player
   United States

Overview

I am versatile and accurate, results-driven and efficient, since my goal is to exceed the employer's expectations every time.

To that end, I can contribute more than 20 years of customer service/issue resolution experience, more than 10 years of editing, proofreading and publishing experience, 10 years of research, reporting/publishing tasks and over 25 years experience in composition, transcription and data entry.

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Portfolio

Skills (5)

Tested
Microsoft Word 2007 Test
My Score
avg

Service Description

CAREER OBJECTIVE

When seeking work, I look for the challenges inherent in a fast-paced, “team” oriented environment, and enjoy using my analytical skills to identify and solve problems, streamline procedures, and successfully implement solutions. I am innovative, resourceful and thorough, with well-developed planning and problem-solving skills.

SKILLS

• Accurate and detail-oriented
• Skilled in database administration and statistical reporting
• Exceptional accounts-receivable, auditing and data entry skills
• Experienced in computer system troubleshooting/technical support
• Exceptional problem-resolution & customer service capabilities
• Excellent composition, proofreading, editing and publishing skills

SOFTWARE SKILLS

I am well-versed with Windows Vista, Windows 7, Windows XP Professional, Microsoft Office 2003 & 2007, plus Quickbooks, Medinformatix, Medisoft, Lytec, DOS/UNIX, BASIC and COBOL.

EMPLOYMENT EXPERIENCE

Oak Valley Music Academy - Yucaipa, California - 01/10 - current

Provide volunteer grant writing and research services to help support community music programs.

Corcoran Consulting Group – San Bernardino, California – 04/09 – 01/10

As Researcher/Analyst for a medical practice management consulting firm, my responsibilities included analysis of client claim utilization and reimbursement patterns to ensure compliance with CMS program integrity standards. Corporate research tasks were related to compliance and...

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Education

Crafton Hills Community College
AA Computer Languages & Business Information Sys
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Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

accurate
thorough
friendly
customer service
data entry
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Identity
Username
JoanAnderson
Type
Individual
Member Since
July 2012
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Joan Anderson | Elance

Joan Anderson