ODESK PROFILE: https://www.odesk.com/users/~~e07e3bcede00a292
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2000++ oDesk hours w/ 4.99 employer rating. I have been working in the BPO industry for more than 9 years servicing the US market. My job experience include directory assistance, technical support for Samsung and Sony, customer support for Dannon and Gatorade and 5 years of work experience as Senior Account Executive for Coastail Training Technologies (a Dupont owned company).
As a senior account executive, my main function is to deliver my monthly sales and activity goals. I...
Jun 17, 2010|Research|Private|Working
SERVICES I PERSONALLY OFFER:
SALES & MARKETING: I have a very good training on sales and marketing and was able to maintain loyalty and credibility on the past customers that I have worked with. My expertise is on B2B marketing on higher level management.
CUSTOMER SERVICE: I have mastered great customer service through experience. I have dealt with people needing assistance on directions, customer complaints, customer support, handling irate callers, handling after sales support and upselling.
VIRTUAL ASSISTANCE: I am adept in Windows Application and have studied writing techniques. I can work on spreadsheets, lead generation, research, blog posting and article writing. I have used CRM in the past, I have a knowledge of basic HTML and basic photo editing.
AFFILIATE MANAGEMENT/ RECRUITMENT: Because of my long experience in the call center industry, I have a wide base of contacts for providers. I have worked with great people who are hard workers and would be willing to work for people who will give them a good opportunity. I have trained new hires in the past and have been a part of selection panel for new hires.
SERVICES ALL-PRO SERVE OFFERS:
I decided to resign from the company I last worked with to freelance and build my own team of educated and trained people to work with me and provide virtual services. We have a controlled environment and are working with experts on different team. At the moment we only have 10 full time employees.
Six Call Center...
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