10 years of combined working experience in the call center and transcription industry.
As a General Business-Transcriptionist: - listening to and documenting audio conversations, dictations, interviews resulting from corporate business meetings, speeches, seminars, press conferences and the likes
- providing good quality transcripts with a 95 percent accuracy rate
As a Customer Service Representative:
- Interacts with customers to provide information in response to inquiries about products and services
- processes billing
- handles and...