I have extensive knowledge and experience in Customer Service, Collections and of banking and loan procedures.I am also efficient in Microsoft Office in its entirety. I am able to adapt to new concepts and systems easily. I am detail oriented, punctual and organized.
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Sep 27, 2012|Research & Surveys|$15|Completed
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OBJECTIVE: To obtain gainful employment within an well established company. To utilize my customer service skills, attention to detail,experience and dedication to become an valuable asset to the company .
At Home Telemarketing Representative July 2012 - present
American Support | Jacksonville, FL
Duties inlcuded but were not limited to ; Making outbound calls to potential and existing customers to sign them up for internet, cable televison and home telephone services for Comcast and Residental Communications Network.
Collector September 2011 - December 2011
H & P Capital | Jacksonville, FL
Duties included but were not limited to ; collecting funds on past due jewelry accounts.
Collector April 2009 - January 2010
Wachovia Bank | Jacksonville,Fl
Duties included but were not limited to; contacting customers in reference to delinquent mortgage accounts, assisting customers with telephone numbers to helping agencies. Assessed customers financial situation and determined which repayment programmed best suited them. Skip tracing tools were used to locate customers with inaccurate demographic information. Basic knowledge of financial terms and banking procedures were acquired...
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