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Jody Fabros | Elance
 
176985602337900
Last Sign-in: Dec 4, 2016

Jody Fabros

TELEMARKETER / APPOINTMENT SETTER / VA / SALES
   Philippines
  |   Quezon City, na
  |  4:30 pm Local Time

Overview

Minimum Hourly Rate $9

With over 10 years of experience in the field of Telemarketing and Customer Service, I have worked with the finest BPO companies and worked as a Quality Assurance Specialist, Sales Verifier and Sales Representative Level 3. These enhanced my skills and expertise which helped me deliver excellent and quality service to clients. I've handled campaigns ranging from Telesales-Cold Calling, Technical Support, Customer Service for UK, US, Canada and Australian Telco companies; APPOINTMENT SETTING, LEAD GENERATION, both consumer and business...

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Mar 3, 2015|Telemarketing|$1,419|Working
Feb 13, 2015|Lead Generation|$8|Working
Jun 9, 2014|Virtual Assistant|$11,039|Working
Jun 9, 2014|Customer Service|$619|Completed
|
5.0

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Portfolio

Skills (7)

Tested
QUALITY ANALYST
TECHNICAL WRITER
APPOINTMENT SETTER
TELESALES
Outbound Sales
My Score
avg
Outbound Sales Skills Test
My Score
avg
Google Search
My Score
avg
Passed

Employment

Today's Growth Consultant
Apppointment Setter / Web Researcher
2013 - Present
Homebased job thru Odesk, U.S. B2B appointments for website on business growth strategies and marketing > web research
The Renewable Energy Action Company AU
Apppointment Setter
2013 - Present
Homebased job; calling Australian consumers for installing solar panels
The ROC Group
Telemarketer
2013 - Present
- Homebased job thru Odesk, U.S. B2B / Consumer Telemarketing of wireless products
Shake BPO Inc.
Sales Representative Level 3
2013 - 2013
Outbound Cold and Warm Calling for Australian Telcos such as Optus, Vodafone and Nuco - Consumer and B2B accounts.
Acquire Asia Pacific Inc.
Quality Assurance Specialist / Sales Verifier / Sa
2011 - 2012
Quality Assurance Specialist / Sales Verifier - Ensure compliance to the standards set forth by the company, in line with the Australian Telemarketing Law - Monitors and evaluates the quality of...
Sutherland Global Services
Technical Support Representative
2010 - 2011
Handled inbound calls for AT&T Uverse customers who need technical assistance with their computers, modems, TV receivers, and phone
Customer Interaction Associate,
Customer Interaction Associate
2009 - 2010
Handled outbound calls for Telus, telecommunications company in Canada Provided advice on products and helped customers select the right service plans, product upgrades; high speed internet,...
24/7 Customer Philippines Inc.
Customer Service Representative
2008 - 2009
Handled inbound calls for existing customers of Optus, second largest telecommunications company in Australia, Handled customer service concerns such as sim card and mobile phone activations,...
Etelecare Global Solutions
Customer Service Associate Level 3
2005 - 2008
Assigned and piloted UK and US accounts (FIZZ Telecom, 3 Network, Sprint/Nextel) Promoted as Customer Service Associate Level 2 on October 2006 Promoted as Customer Service Associate Level 3...

Education

St. Paul University, Quezon City
Bachelor of Arts in Mass Communications
- 2005
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

TELEMARKETING
APPOINTMENT SETTING
QUALITY ANALYST
WEB RESEARCHER
VIRTUAL ASSISTANT
SALES EMAIL INTERNET MARKETING
LEAD GENERATION
DATA MINING GATHERING
My Snapshot
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Elance Level
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Identity
Username
jodyfabros
Type
Individual
Member Since
May 2013
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Jody Fabros | Elance

Jody Fabros