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Joella Charmaine Lopez | Elance
 
176985602337900
Last Sign-in: Jun 9, 2014

Joella Charmaine Lopez

Excellent Customer Service Support
   Philippines

Overview

I'm a computer engineering graduate, with 3 yrs. experience as a customer service representative in a call center here in the Philippines. I worked for a broadband company based in US and was assigned to the billing department. I had an experience in dealing with banks and credit card companies in US.

I joined ELANCE to find a better job.






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Feb 7, 2013|Technical Support|$0|Completed
Feb 6, 2013|Customer Service|$0|Completed

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Skills (1)

Tested
Customer Service Test
My Score
avg
Passed

Service Description

Experienced in the following tasks:
People management
Billing and Sales
Basic computer troubleshooting


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Employment

Sutherland Global Services Clark Philippines
Subject Matter Expert
2010 - 2011
Sutherland Global Services Clark Philippines
Customer Service Representative
2008 - 2010

Education

AMA Computer College
Bachelor of Science in Computer Engineering
2004 - 2008
Overview  |  Job History  |  Resume/C.V.

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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
joellacharmaine
Type
Individual
Member Since
January 2013
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Joella Charmaine Lopez | Elance

Joella Charmaine Lopez