-Five years US Navy veteran.
-Five years managing a customer service team.
I'm currently a manger for a large retail company, leading a team of over 30 direct employees. I handle all customer concerns and help solve escalated situations on a daily basis. I've maintained a 100% satisfaction rate in guest service for two years. My military training taught me to stay cool and collected under any circumstance which allows me to deal with any type of customer while still maintaining a professional attitude.