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John Hernandez | Elance
 
176985602337900
Last Sign-in: Dec 17, 2013

John Hernandez

   United States
  |   Tempe, AZ
  |  10:04 am Local Time

Overview

I am a multi-skilled professional with experience in management and leadership, data collection/analysis, office and departmental organization, marketing, and writing. I have worked in the non-profit sector for 10 years, helping to build a small, metropolitan outbound call center of 30 employees into a large regional call center of 200 staff. I have a proven track record of quality, punctual work and am excited to offer my services!

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Dec 7, 2013|Article Writing|$0|Completed

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Skills (10)

Tested
English Vocabulary Test (U.S. Version)
My Score
avg
English Spelling Test (U.S. Version)
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Content Writing Skills Test
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Employment

Blood Systems, Inc.
Center Production Supervisor
2013 - 2013
-Developed new production projection formula┐s, improving projection accuracy from over 5% to less than 3% error. -Improved Customer Contact Center/Regional communication with the design and...
United Blood Services
Donor Outreach Supervisor
2006 - 2012
-Developed code of conduct for Telerecruitment staff -Improved AM shift production by 45% (1.10 appointments per hour average to 1.60 average) within a two-year period. -Improved overall...
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
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JohnLHernandez
Type
Individual
Member Since
December 2013
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John Hernandez | Elance

John Hernandez