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John Reed | Elance
 
176985602337900
Last Sign-in: Jun 14, 2015

John Reed

Remarkable Mac OS X and iOS customer support.
   United States
  |   Piney Flats, TN
  |  2:51 pm Local Time

Overview

Minimum Hourly Rate $11

I help Mac OS X and iOS developers strengthen user relationships through consistently remarkable customer support.  Need a hand with your help desk?  Let's talk!

- Current client roster includes 14 software applications.

- 10+ year I.T. background, including on-site and remote technical support (Mac, Linux, BSD, and Windows platforms), software documentation, network installation/configuration, Web design/development, search engine optimization, and copywriting/editing.

- Native speaker of American English.

- Excellent written...

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Oct 25, 2010|Technical Support|$617|Completed
|
5.0

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Skills (10)

Tested
Photography
Photography Certification
My Score
avg
Public Relations
CSS
Firewall
HTML
Internet Security
LAMP Administration
Linux System Administration
Mac OSX Administration
Network Administration

Service Description

- Support delivered via e-mail, instant messaging, and social media channels.
- Available 7 days/week, 365 days/year.


Read More »

Employment

Frank Reiff
OS X Application Support
2010 - Present
I provide general customer service, technical support, QA testing, and documentation for eleven software applications on Microsoft Windows, OS X, and iOS platforms.

Education

National Institute of Technology
Network Administration
-

Keywords

technical support
customer support
Mac
OS X
iOS
iPhone
iPad
Apple
My Snapshot
IT & Programming
2
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
1
0
0
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
johnlreed
Type
Individual
Member Since
August 2010
Elance URL
Verifications
0
John Reed | Elance

John Reed