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Johnny Calliste | Elance
 
176985602337900
Last Sign-in: Apr 10, 2014

Johnny Calliste

I define professionalism................
   Grenada
  |   St. George's, St. George
  |  6:32 pm Local Time

Overview

Minimum Hourly Rate $5

I am a Virtual Assistant, Call Center Customer Service,Chat/Email support HR/Recruitment professional. I am able to undertake entry level and managerial projects and perform their duties with the highest level of professionalism.

I am also a Telephone etiquette, customer service, accent reduction,sales and marketing management trainer.

I have a passion for sucess. I hate unprofessional attitudes /mediocre work, I am a quasi perfectionist, quick learner and I cherish working partnerships. I am a go getter who will stop at nothing to ensure...

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May 6, 2011|Office Management|Private|Completed

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Skills (6)

Tested
English
U.S. English Basic Skills Test
My Score
avg
Passed
Microsoft Excel
Email
Telephone Handling
Customer Service
U.S. Culture
U.S. Culture and Etiquette Test
My Score
avg

Service Description

MAJOR SKILLS
-Front Office Management
-Administrative functions
-Bookkeeping/Minor Accounting
-Recruitment
-Human Resource Management
-Quality Assurance
-Workforce Management
-Virtual Call Center Management
-Data Entry
-Online Team Manager
-Exemplary Word processing and typing skills
-Sound knowledge of Microsoft Office Suits 2003 and beyond, especially excel
- Superior customer service skills, conflict resolution and sales
.-Ability to interact persons with varying accents and educational levels

My competences include:
•Strong communication and interpersonal skills, with the ability to interact with a diverse range of personalities and situations. Excellent problem solving skills.
•Strong command of the English language and the ability to apply in formal and informal settings.
•Critical Thinking Skills. The ability to apply general rules to specific challenges in a systematic way, setting priorities and anticipating alternative outcomes to produce answers that make sense.
•Continuously strive to enhance expertise and personal development by learning and integrating new skills, information and knowledge to drive performance.
•I strive to foster and promote a cooperative work environment by demonstrating drive and persistence to achieve and exceed goals for self and others. I am outcome oriented, demonstrate commitment to achieving goals. Uses clear principles and measures to make decisions and track progress. I am an excellent team player with an extraverted personality...

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Education

St. George's University
Bachelor of Science Degree-International Business
2003 - 2007

Keywords

Customer Service
email etiquette
HR Management
sales
data entry and admin support.
My Snapshot
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
Johnnycalliste
Type
Individual
Member Since
October 2010
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Johnny Calliste | Elance

Johnny Calliste