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Jonah C. | Elance
 
176985602337900
Last Sign-in: Jun 16, 2014

Jonah C.

Call center agent
   Philippines
  |   Lucena City, Quezon Province

Overview

Minimum Hourly Rate $3

I formerly worked in a Call Center and played the role of a Team Leader. The nature of my job usually deals with customers everyday that is why Customer Service is very important. I possessed expertise of all agent-related duties. As a resource for company knowledge and operating procedures, presides over agents, calls in queue, transactions, escalations, and quality of operation. My other supportive responsibilities consist of monitoring, coaching, and various forms of practical administration.

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Skills (10)

Tested
English
English-Tagalog Translation
Microsoft Word
Sales
Call Center Skills
Computer Skills
Customer Service
Email
Helpdesk
Phone Support

Keywords

My Snapshot
Sales & Marketing
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
jonahcantor
Type
Individual
Member Since
December 2012
Elance URL
Verifications
0
Jonah C. | Elance

Jonah C.