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Jonathan Kerbein | Elance
 
176985602337900
Last Sign-in: Dec 4, 2015

Jonathan Kerbein

   United States
  |   Bethlehem, PA

Overview

Twenty-year IT veteran with experience in business analysis, system administration, training, development and support; almost fifteen years in the Pharmaceuticals industry. Skilled in cultivating positive relationships with clients and colleagues; particularly adept at communicating with business leaders to translate needs/problems into requirements

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Skills (10)

Tested
SharePoint
SharePoint 2010 Administration
SharePoint Server
Office 365
InfoPath
SharePoint Designer
Knowledge Management
Business Analysis
Intranet Portals
Workflow Design

Employment

Shire Pharmaceuticals
Sr. Systems Engineer II
2006 - Present
Support all the company's SharePoint farms; an external 2007 farm, an internal 2007 farm and an internal 2010 farm. This entails installation, support, operations, maintenance training, and custom...
Shire Pharmaceuticals
Sr. Trainer and Technical Writer
2004 - 2006
Conducted technical training programs, determined training objectives, wrote training programs (including outline, text, handouts, and tests), and designed laboratory exercises. Responsible for...
Productivity Point International
IT Training Analyst and Technical Writer
2001 - 2004
(On assignment at GlaxoSmithKline) Meet with business leaders, determine core competencies, build assessments to gauge employee skills in those competencies, develop training to meet any gaps,...
New Horizons Computer Learning Centers
General Manager
2000 - 2001
I managed a Sales and Operations team for this computer learning center. My responsibilities included hiring, coaching and motivation of Account Executives, Instructors, and Customer Service reps....
New Horizons CLC
Operations and Training Manager
1998 - 2000
Directed the operations, training, information technology and facilities departments for this startup center. Hired and developed staff of trainers, network administrators, and customer service...
Circuit City
Executive Support Services Manager
1997 - 1998
Produced sales and operations reports for the District and Regional Managers and Division President. Created reports for field management to pinpoint stores’ strong points and areas of opportunity
Circuit City
Customer Service/Operations Manager
1995 - 1997
Managed a $1.5 million consumer electronics store inventory; including processing incoming and outgoing deliveries and loss prevention. I also hired and developed warehouse and home delivery...
US Army
Signal Interceptor
1989 - 1993
• Identified language spoken in an area and categorizes voice signals by activity type. • Extracted essential elements of information from foreign language transmissions to support mission...

Education

Binghamton University
BA
-
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
Jonathan_Kerbein
Type
Individual
Member Since
April 2015
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Jonathan Kerbein | Elance

Jonathan Kerbein