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Jo N. | Elance
 
176985602337900
Last Sign-in: Jan 29, 2009

Jo N.

Transcription Service to Simplify Your Priorities
   Canada
Winnipeg

Overview

Minimum Hourly Rate $10

I offer efficient and professional transcription and administrative support, with a strong focus on speed of service, effective communication, and positive customer engagement.

I have experience in a variety of administrative fields, particularly data entry and transcription. Being a licensed doctor of Chiropractic provides me complete fluency with healthcare/medical terminology and procedures.

Recognizing that managing multiple responsibilities requires meticulous organization, I also possess flexibility to adapt to changing...

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Skills (2)

Tested
English Vocabulary Test
My Score
avg

Service Description

My priorities for every project are efficient service, accurate completion, and positive customer interaction.

I have the skills to work quickly, with an eye on precision and detail. My administrative and retail background have given me the tools for providing legendary customer service. I also understand the need for compassion and confidentiality, particularly in the healthcare field.

For transcription: I receive audio files as email attachments, and create transcripts in Microsoft Word. Transcripts are returned by email attachment, or fax. Complete confidentiality is guaranteed. Back-up or deletion of audio files and transcripts is performed according to project specifications.

Also available: alphanumeric data entry, spreadsheet and database management, document creation and formatting, bulk mailouts, and copy editing.

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Employment

Starbucks Coffee Company Canada
Shift Supervisor, Barista
2007 - 2009
Legendary customer service, cash control, inventory management, and staff coaching.
McKay & Jenkins Chiropractic Clinic
Doctor of Chiropractic
2007 - 2008
Full-time associate in busy chiropractic clinic; performed examinations, treatments, and documentation. Completed x-ray examinations, film development, and report composition.
Tom Baker Cancer Centre
Administrative Assistant
2007 - 2007
Administrative support for radiology, pathology, and medical oncologist; performed regular transcription, and document composition. Additional reception and triage responsibilities.
Symcor Incorporated
Operator, Numeric Data Entry
2001 - 2003
Processed checks and balanced output for national bank; 5000 items per hour.

Education

Palmer College of Chiropractic
Doctor of Chiropractic
2003 - 2007
University of Calgary
Bachelor of Science, Chemistry
1998 - 2003
Overview  |  Job History  |  Resume/C.V.

Keywords

Data entry
Transcription
Medical Terminology
Word and Excel
Document creation
Customer service
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Identity
Username
JoNeufeld
Type
Individual
Member Since
January 2009
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Jo N. | Elance

Jo N.