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Jovanni Guillermo V. | Elance
 
176985602337900
Last Sign-in: Apr 25, 2015

Jovanni Guillermo V.

Public Relations and Customer Service Specialist
   Mexico
  |   Puerto Vallarta, Jalisco

Overview

Minimum Hourly Rate $13

Hello there! I am looking for alternate means of income while I manage a Hostel in Puerto Vallarta, Mexico. I have worked for Amex in customer service and have plenty of experience dealing with customers in different languages. I speak English, Spanish, Italian and some French. I have travelled extensively around the world and feel very confident dealing with cultural differences. I have a degree in International Relations and Development Studies from the University of Sussex in England. I have started several businesses on my own and feel...

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Skills (10)

Tested
U.S. English Basic Skills Test
My Score
avg
Passed
Understanding differences in British and American English Test
My Score
avg
Passed

Service Description

I offer translation, administrative assitant, customer and consulting services.

Translation: I think tranlation should be made in a context aware environment and take into account cultural and targeted audience characteristics into acount all the time. I do not only translate meaning but aclimate my translations to socioeconomic and education level as well as culture and language. I have lived across the globe and speak Italian, Spanish and English fluently, I also have knowledge of French and German. These last two, if I am not capable of fully tranlate, do help at the time of using international/cultural positioning of meaning and content.
I can help with content writing, marketing, legal, comercial, and technical translation.

Admin : I manage my own lodging business and take care of all my needs while at the same time I have people who help me with my responsibilities. I know how important it is for me to get things done properly and efficiently and that is how I like to do things for others. I believe in getting the work done without venturing my own thoughts if they are not necesary. I am very responsible and efficient.

Customer Service : I worked as a Customer Service representative for American Express in the European centre for a year. Within two months of my start I had been asigned to a special project for customer care and reach which was very succesful and ended up being rolled out to all the representatives. I was also assigned to High Valued Card Members...

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Education

University of Sussex
BA International Relations and Development Studies
2001 - 2004
Universidad de Guadalajara
International Studies
1999 - 2001
Overview  |  Job History  |  Resume/C.V.

Keywords

Translation
Translate
Spanish
English
Italian
French
Customer Service
Assistant
Administrative
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Identity
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JovanniVM
Type
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Member Since
September 2012
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Jovanni Guillermo V. | Elance

Jovanni Guillermo V.