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Joyce Grachelle Banawa | Elance
 
176985602337900
Last Sign-in: Apr 2, 2014

Joyce Grachelle Banawa

Customer Support Representative,Technical Support
   Philippines
  |   Batangas, Batangas

Verified Freelancer

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Overview

Minimum Hourly Rate $3


Hi!I'm Joyce,I took up Bachelor of Secondary Education Major in General Science.I took up the major because I love reading facts and about technologies.I am amazed with it comes to innovations and changes.I worked allot outside before but now that I am a mother of 2 wonderful kids I want to stay at home,earn and took care of them at the same time.I must know how to priorities but I should also do my responsibilities as a mother.

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Skills (2)

Tested

Service Description

In almost 2 years,I worked as a call center agent,first year as a Technical Support Representative,troubleshooting the customers internet concerns and making sure that their concerns are properly addressed and the second year as a Customer Service Representative working as a reservations agent,assisting the passengers about their tickets and giving them all the information about their flights.I have enough knowledge in MS Word, MS Excel, MS Power point and MS Outlook.I am also experienced in chat and email support.

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Employment

Alorica Company
Customer Support Representative
2011 - 2011
Assisting the passengers about their tickets and giving them all the information about their flights.
Teletech Company
Technical Support Representative
2008 - 2009
Troubleshooting the customers internet concerns and making sure that their concerns are properly addressed and they will not be calling for the same problem.

Education

University of Batangas
Bachelor of Secondary Education
2004 - 2007
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Support Representative
Technical Support Representative
Typing jobs
Internet Research
Data Gathering
Email Support.
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  • 12 months
  • Lifetime
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Identity
Username
joycegrachell
Type
Individual
Member Since
February 2014
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Joyce Grachelle Banawa | Elance

Joyce Grachelle Banawa