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Joanna Paulina C. | Elance
 
176985602337900
Last Sign-in: Jun 14, 2015

Joanna Paulina C.

Webmaster/Technical Support/Photographer
   Philippines
  |   Iloilo City, Iloilo City

Overview

Minimum Hourly Rate $10

A hardworking team player with 2 years experience in WordPress installation and maintenance, cPanel and WHM account setup, and link building. Also has 3+ years experience working in a call center with excellent customer service and technical support skills. Loves indie films and music, as well as photography.

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Skills (10)

Tested
Database Management
WebHost Manager (WHM)
cPanel
Creative Writing
Translation
Call Center Skills
Customer Service (Call center env.)
My Score
avg
Passed
Customer support
DSL Troubleshooting
Email Technical Support
GoToMyPC

Employment

Initial Effort
Project Specialist
2012 - 2015
-Install, update and maintain WordPress sites -Create cPanel and WHM accounts
Convergys Philippines
Technical Support
2011 - 2012
-Provide technical support for internet connections and network devices -Assists customers with email account setup, configurations and troubleshoot email issues
SPi Global (formerly ePLDT Ventus)
Advanced Customer Service Representative
2008 - 2010
Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues.

Education

West Visayas State University
Bachelor of Science in Information Management
- 2008
West Visayas State University
Bachelor of Science in Information Management
- 2008
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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0
0
Total
Milestones
Hours
Reviews
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Clients
Total
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Per Client
Identity
Username
jpcastellano
Type
Individual
Member Since
February 2015
Elance URL
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0
Joanna Paulina C. | Elance

Joanna Paulina C.