My name is John and I'm a Usability and User Experience Professional.
For the past 15 years I have been involved in a number of functions designed to create the best sites and applications possible. I've been a writer, creative director, editor, information architect/user experience architect and director of usability testing.
I've worked for big advertising agencies on big accounts (Ford, Dodge, Scott's Lawn Care, Aldi) and by myself for small clients.
My passion is usability testing.
Using a number of online and in-person tools, I can help you make your sites and applications perform better.
I can perform a number of services geared toward Usability Analysis and Testing
Usability Testing - From surveys to computer assisted tests to one-on-one interviews watching and recording others evaluate and "use" your site or application and making recomendations based on what they do and say (and what they don't do and don't say)
Usability Analysis - Looking at your sites and applications and evaluating them based on established usability guidlines and principles (and 15 years worth of experience conducting tests)
User Experience Architecture - Planning and creating guides, wireframes, site maps and user flows to help you craft the experience that a visitor goes through when they use your site, app, software or other digital project.
Wayne State University
Bachelor of Science - Marketing Major
McCann World Group
Sr. User Experience Architect / Usability Testing
2010 - Present
Freelance Web marketing and Usability Testing
1997 - Present
Sr. User Experience Architect
2008 - 2010
Ford Motor Company
1998 - 2008
Bowne Internet Solutions
Sr. Writer/Information Architect
1997 - 1998
Sr. Writer / Information Architect
1996 - 1997