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Jeanette F. | Elance
 
176985602337900
Last Sign-in: Sep 8, 2013

Jeanette F.

Virtual Clerical Support, very resourceful
   United States
  |   Los Angeles, CA
  |  10:57 am Local Time

Overview

Hello! I have many years of assistant and clerical support, call center, database management and data entry skills. I am a real people pleaser and always strive to satisfy my clients, aiming to go above and beyond their expectations. Time is money, and I don't like to waste either. Send me your project needs so we can discuss how I may best serve you.

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Aug 12, 2012|Research|Private|Completed

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Skills (10)

Tested
Computer Skills
Computer Skills Test
My Score
avg
Passed
Customer Service
Customer Service Test
My Score
avg
Email
Email Etiquette Certification
My Score
avg
Passed
General Office Skills
Office Skills Test
My Score
avg
Helpdesk
Knowledge of Microsoft Office
Microsoft PowerPoint
Microsoft Excel
Phone Support
Event Planning

Service Description

I offer the following types of services, but open to out of the ordinary requests:
•Virtual clerical services, telecommuting or crunch time assistance.
•Typing and transcription services for business or education.
•Proofreading editorial pieces for proper grammar, spelling and punctuation.
•Data entry and contact spreadsheet creations.
•Research and development assistance.
•Marketing and/or Project assistance.


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Employment

US Legal Support
Customer Service Support
2011 - Present
• Supporting agent for several teams of personnel. • Request subpoenaed records from parties served for litigation cases and civil service suits. • Process client orders. • Assist in responding...
NexxLinx, Inc.
Operations Specialist
2009 - 2011
• Trained, monitored and Supervised 9 customer service agents responding to e-mail and phone inquiries for the Financial Times. • Handled billing enquiries, chargeback requests from banking...
Frontera Group
self employment
2007 - 2011
Owner/Operator of a an online retail apparel business in NY specifically for commercial promotional goods.
American Felt & Filter Company
Department Manager
2007 - 2008
• Managed a staff of 6 machine operators and one Supervisor. • Quickly promoted from Customer Service agent to Department Manager within 6 months of hire. • Processed and scheduled production...
Stoelze Oberglas, USA
Sales/Administrative Assistant
2001 - 2005
• Performed Customer Service, Sales and administrative duties for a nationwide distributor of high end barware and commercial kitchenware from Italy and Germany. • Processed retail orders from A-Z...

Education

Orange County Community College, NY
Certification in Office Software Application
1996 - 1996
Overview  |  Job History  |  Resume/C.V.

Keywords

Transcription
clerical
typing
database
data entry
research
spreadsheet
proofreading
spreadsheet
office
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Identity
Username
JRogoish
Type
Individual
Member Since
August 2012
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Jeanette F. | Elance

Jeanette F.