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Joan S. | Elance
 
176985602337900
Last Sign-in: Jan 5, 2016

Joan S.

Customer Service/ Data Entry/ Order and Credit Mgt
   Philippines
Santa Rosa

Overview

I am a new freelancer with a 10 year extensive Customer Service experience gained from Multinational and reputable Companies based in North America. Communication were done via phone, e-mail, and Skype and some of the accounts I have handled were Collections, Credit and Order management for Mortgage, consumer lending, credit cards, and Loan for banking and financial institutions. I also handled Sales, Booking, Shipment, Invoicing, Product return for Solar Panels and equipments for a manufacturing and renewable company. I am an exceptional...

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Jul 20, 2015|Transcription|$132|Completed

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Skills (10)

Tested

Employment

SunPower Corporation
Partner Support Representative
2012 - 2015
Receive and qualify customer POs, Check POs against allocation and book customer orders into ERP system (Oracle). Send Sales Order confirmation to the customers within specified time scales...
JP Morgan Chanse N.A
Consumer Mortgage Document Specialist III/QA Analy
2012 - 2012
As a QA (Quality Assurance) Analyst, I am responsible for reviewing the completeness and accuracy of the appraisal documents pertaining to the loan package. Also responsible for managing pipeline...
HSBC HDPP INC.
Customer Service Representative
2006 - 2012
Reviews and evaluates credit card applications to ensure compliance with group and area credit policies and lending guidelines. Ensures that credit risk is minimized and policies under the Area...
West Contact Services Inc.
Customer Service Representative
2005 - 2006
Responds to customerís wide variety of phone inquiries regarding applications for Visa, MasterCard and American express brand credit cards. Responding to marketing offers such as promotional rates,...

Education

Emilio Aguinaldo College
Bachelor of Science Major in Business Management
- 2006
Overview  |  Job History  |  Resume/C.V.

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Identity
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jsante
Type
Individual
Member Since
July 2015
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Joan S. | Elance

Joan S.