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Joan Seagears | Elance
 
176985602337900
Last Sign-in: Dec 13, 2012

Joan Seagears

Self-Motivated, Creative and energetic leadership
   United States
  |   Port St. Lucie, FL

Overview

Minimum Hourly Rate $22

A self-motivated, creative and energetic Operations Manager with 11+ years of management experiences in developing and implementing fundraising strategy with excellent written and verbal communication skills is seeking a position where effective channel operations management, event planning, strategic fundraising and development and supervisory skills will be effectively utilized.

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Skills (10)

Tested
Event Planning
Event Planning Test
My Score
avg
Passed
Time Management
Customer Service
Customer Service Test
My Score
avg
Passed
Content Writing
Creative Writing
A self-motivated
creative and energetic Operations Manager wi
Instructional/Teaching
Fundraising Management
Written & Verbal Skills

Service Description

Seville Heritage Park, St. Ann, Jamaica (1997-2007) Operations Manager 1996-2007
Oversaw core business & operational development functions (eg. purchasing, human resource, finance, quality control, event and educational management) within the Ministry of Education.
Supervised staff of 25 and directed systems implementations to support major contracts with both public & private.
Initiated improvements for under-performing areas including customer service.
Researched and identified potential donors..
Selected Accomplishments
Sales Growth- Played a key role in increasing sales from $600.00 to $3.5 Million in a 3-year time frame through effective marketing, sales and operations management strategies.
Product Development- Researched and wrote business plan for development of the 301 acre-property into a Heritage Museum.
Operations reengineering- Increased gross profit margins by 20% by restructuring organization through analysis and process management. Reduced expenditure by 25% by aggressively sourcing funding for educational programs.
Performance Improvement- Improved both internal and external efficient service delivery from 10% to 95% satisfaction by implementing project planning system based on teamwork, quality and customer satisfaction goals.
Process Enhancement- Reduced inventory surplus by 25% by implementing demand based planning. Increased income generating capabilities by upgrading the museum project to a...

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Employment

Palm Beach County Schoo District
Teacher
2008 - 2011
jamaica national Heritage Trust
Heritage Educational Officer/Manager
1996 - 2007

Education

Shortwood Teacher"s College
Teacher"s Certificate
-
Nova South Eastern University
Educational Leadership
-
Nova South Eastern University
Professional Management
-

Keywords

Regulatory Compliance Management Team Building
Mentoring & Leadership Start - up and Turn Around Operations Performance Management Customer Service/Loyalty Communicating Successful fundraising strategies Problem Solving Promoting Time Management Self-Motivated
Teaching/Instructing Training Planning Promoting Events Point Leadership
My Snapshot
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Identity
Username
jseagears
Type
Individual
Member Since
December 2012
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Joan Seagears | Elance

Joan Seagears