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Jermaine S. | Elance
 
176985602337900
Last Sign-in: Sep 2, 2011

Jermaine S.

Experienced Customer Service Specialist
   United Kingdom
  |   london, england
  |  2:39 am Local Time

Overview

Minimum Hourly Rate $10

Over 7 years experience in customer facing roles. Worked in various sectors which include Banking, Retail, Telecommunications and Sales.Competent in handling complaint, issues and providing aftercare service for all users.
Mangerial

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Skills (10)

Tested
Mac OS X 10.5 Test
My Score
avg
Passed
CMI Level Chartered Management
PRINCE2Foundation

Service Description

Customer Service, Data Entry and administration specialist. Also experienced in sales and Recruitment

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Employment

A4e
Team Leader
2009 - Present
Managed a team of over 6 staff members Experienced in building strong relationships with local partners, employers, support agencies and voluntary groups. Successfully trained and coached all new...
LLoyds TSB
Personal Banking Manager
2008 - 2009
Advised clients on financial plans utilizing retail banking knowledge Evaluating clients assets and liabilities and financial objectives to establish a financial strategy Achieved targets set...
02
Business Specialist/Sales Advisor
2007 - 2008
Identifying customers mobile needs & delivering wireless solutions Achieved 110% on kpi’s set on period of time in business Consistently attaining personal targets giving to me since joining the...
Design & Print Ltd
Administrator
2003 - 2007
Frontline reception-dealing with queries over the phone and face to face from the general public Ensured all incoming correspondences are filed in the appropriate files Documented wages and over...
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service Administration Manager English Speaking Written English Adviser Skype Sales Data Entry Data mining Recruitment Banking
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Identity
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Jsomuyiwa
Type
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Member Since
July 2011
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Jermaine S. | Elance

Jermaine S.