Hospitality professional with in-depth knowledge of front and back office operations, consulting top-level executives with innovative strategies, industry best practices, and providing a custom framework for increasing profitability.
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Pre-opening team member of properties in the United States and Macau, China with implementation and business analysis responsibilities
Fostered company-wide business standards with top management of properties with more than 1000 employees to improve efficiencies and reduced operating expenses.
We provide a variety of expertise in front and back of house operations.
1. Front of House - We provide guidelines and help with proper room rates for optimum revenue. This will be based on hotel city, location, room type, and amenities. We can give you SOP (standard operating procedures) for all managers. We can help choose and implement software for handling your bookings to managing your online travel agencies (Expedia, Booking, etc). Provide training for software of choice.
2. Purchasing - If you don't have a proper system in place we can suggest and help implement. If you do not want a system we can provide excel templates to help manage your procurement. We can provide in-depth analysis on to methods of increasing savings and reduce costs. If requested we could provide contract negotiations to give you the best outcome for your hotel.
3. Inventory - We can help map out warehouses, provide proper stock take tools to ensure accuracy, give SOP (standard operating procedures), and training material for managers. We can review your current inventory to give you optimum space storage for least amount of storage cost.
4. Marketing - We can work with you in creating a hosted solution with direct booking options. Work with you in creating booking deals for your potential guests. We can work with you on creating a loyalty program or other methods for increase revenue.
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