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Maryjuliann Cotter | Elance
 
176985602337900
Last Sign-in: Apr 22, 2014

Maryjuliann Cotter

Customer Service
   United States
  |   Henderson, NV

Overview

Minimum Hourly Rate $14

My number one goal as a person is to go above and beyond any job or task I take on. I give a 100% in dealing with all my customers and make sure the get the best quallity of my work. I strive to be the best that I can be for myself and my cutomers.

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Skills (10)

Tested
Call Center Skills Test
My Score
avg
Office Skills Test
My Score
avg
Passed

Service Description

Phone experience.
Typing 65wpm
Computer experience.
Customer service experience.
Administrative experience.
Call center skills inbound and outbound.

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Employment

AP's Grill & Tavern
Bartender
2011 - 2012
served customers, made drinks paid out gaming money, promations, lots of customer service.
Appliance Repair LV
Customer Support Agent
2008 - 2012
Worked from home answering phones scheduling appointments, ordering parts, phone, email & technical support. Accounts payable & receiveable.
Fivestar Tavern
Bartender/Promotions
2008 - 2011
managed bar, served customers, did marketing and promotions,
Station Casinos/Wildfire Casino
Marketing/Management
2006 - 2008
managed team members, did scheduling, answered all cutomers emails, up loaded promotions into customer data base, filled atm's and kiosk,
Boulder Station
Bartender/Cocktail waitress
2004 - 2006
lots of customer service, greeted guests, took care of them served drinks, worked private VIP parties,
Laser Printer Specialist
Office Manager
2000 - 2004
ran office, answered multiple phone lines, scheduled all technicans everyday, data entry, ordered parts, did phone, computer and email support.

Education

Rancho Highschool
Diploma
1992 - 1996
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer service. Administrative. Typing. Email support. Technical support.
My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
JuliannCotter
Type
Individual
Member Since
June 2012
Elance URL
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0
Maryjuliann Cotter | Elance

Maryjuliann Cotter