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Julie S. | Elance
 
176985602337900
Last Sign-in: Sep 8, 2014

Julie S.

Inbound/Outbound Sales and Customer Service
   Philippines
  |   Quezon City, Metro Manila
  |  5:14 pm Local Time

Overview

Minimum Hourly Rate $5

I am a highly capable professional with over 5 years of customer relation and sales experience. I have a solid background in customer relationship and account management. I also have experience in team management and floor support. I can work with very minimal supervision. I have a fast and reliable internet connection, headset with noise cancellation and quiet working place.

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Portfolio

Provide assistance in renewing subscribers to their current subscription Offers new...
- Contact customers via outbound phone calls to secure balance of debt by negotiating...
- Providing customer service regarding collection issues, process customer refunds,...
- Improving the overall customer relationship, delivering reliable customer service -...
- Answered inbound calls in support of customer needs - Conveyed in a reassuring manner...

Skills (10)

Tested
Customer Service
Customer Service Test
My Score
avg
Passed
Sales
Telemarketing
Phone Support
Data Entry
Internet Research
Transcription
Email Handling
Technical Support
General Office Skills

Service Description

I can provide any of the following services:

> Account Management
> Customer Support
> Telemarketing
> Sales
> Audio/Video Transcription
> Data Entry
> Appointment setting
> Team Management
> Virtual Assistant

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Employment

Simons Green Energy
List Building
2013 - Present
Building Contact List Handling Email Making Calls to verify staff names Making Calls for Appointment Setting Making Calls for Seminar Invitation
Media Marketing Group
Outbound Sales Representative
2012 - Present
Provide assistance in renewing subscribers to their current subscription Offers new subscriptions to prospective customers Entered new data of the customers into system when needed Met quotas...
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Telemarketing
Lead Generation
Appointment Setting
Customer Support
Web/Keyword Research
Inbound and Outbound Sale Representative
Email Handling
Transcription
Virtual Assistant
Account Management.
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
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Reviews
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Clients
Total
Repeat
Earnings
Private
Private
Total
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Identity
Username
julie_santiago
Type
Individual
Member Since
June 2013
Elance URL
Verifications
0
Julie S. | Elance

Julie S.