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Julie A. | Elance
 
176985602337900
Last Sign-in: Jun 19, 2015

Julie A.

   United States
  |   Richmond, VA

Overview

Minimum Hourly Rate $11

Dedicated and self-motivated Fast learner with high energy and a drive to exceed expectations Effective working in self-managed projects or as a team member Able to coordinate multiple projects and meet deadlines
under pressure Experienced in balancing priorities for short-term and long-range goals Able to adapt quickly to challenges and changing environments

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Skills (10)

Tested
Telephone Etiquette
My Score
avg
Customer Service
My Score
avg
Time Management
My Score
avg

Employment

Windward General Contractors
Administrative/Customer Support
2012 - 2013
Primary contact for all customer needs, including customer complaints and solutions. Responsible for all aspects of customer service. Received incoming phone calls for service requests and...
The Cooler Attic
Administrative/Customer Support
2011 - 2012
Primary contact for all customer needs, including appointment making, customer complaints and resolution, service requests and scheduled service. Primary contact for vendors and contractors....
Sartox, LLC
Administrative Assistant
2010 - 2011
Primary point of contact for customers calling help center. Purchased office supplies for the office. Responsible for filing and organizing company material. Responsible for monthly and yearly...
Give More Media
Administrative Assistant/Customer Support
2008 - 2009
Primary public contact for all customer needs via phone, online shopping cart, and email inquiries Order fulfillment for all company retail sales activity (automated orders, telephone orders, and...
Rituals Salon and Spa
Front Desk Manager
2006 - 2008
Coordinated and managed all staffing needs for the front desk of a busy salon and spa Responsible for managing allcustomer complaints and finding resolutions Responsible for creation of quarterly...

Education

Virginia Commonwealth University
Bachelor of Arts, Psychology
-
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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Identity
Username
juliew071
Type
Individual
Member Since
June 2015
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Julie A. | Elance

Julie A.