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Julius B. | Elance
 
176985602337900
Last Sign-in: Mar 19, 2011

Julius B.

Technical / Customer Support Representative
   Philippines
  |   Bacoor, Cavite
  |  4:05 am Local Time

Overview

I AM A RESPONSIBLE PERSON WHO IS VERY MUCH WILLING TO LEARN NEW KNOWLEDGE AND SKILLS IN A VARIETY OF FIELDS PARTICULARLY IN SALES AND TECHNICAL ASSISTANCE. I AM A FAST LEARNER AND EASY TO GET ALONG WITH. I PUT A LOT OF COMMITMENT AND DEDICATION TOWARDS MY WORK. I MANIFEST PATIENCE AND PERSEVERANCE IN PURSUIT OF QUALITY RESULTS

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Skills (3)

Tested
Computer Technician Test
My Score
avg
English To Tagalog (Filipino) Translation Skills Test
My Score
avg
Passed
Call Center Skills Test
My Score
avg
Passed

Service Description

RESPONSIBILITIES:

* Provide technical assistance to customers/subscribers thru inbound calls.
* Responsible for maintaining customer loyalty and satisfaction thru product information and unit navigation/operation.
* Assisting customers by providing walk through and troubleshooting techniques.


EXPERIENCES GAINED:

* Technical assistance with experience in a gaming account, vehicle navigator and internet services.
* Good team player and Multitasking capabilities.
* Always willing to undergo training.
* Excellent communication skills.

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Employment

Telus International Philippines
Technical Support Representative
2007 - 2008

Education

Technological University of the Philippines, Manil
Architectural and Graphics Technology
1993 - 1996
Overview  |  Job History  |  Resume/C.V.

Keywords

data entry
customer service rep
tech support rep
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Identity
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julyburgos
Type
Individual
Member Since
March 2011
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Julius B. | Elance

Julius B.