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John M. | Elance
 
176985602337900
Last Sign-in: Sep 16, 2010

John M.

Professional Information Technology specialist
   United States
  |   Tucson, AZ

Overview

Professional IT person with years of experience who understands that automation is only a solution if it makes someones life easier or better.

Firm in the belief that IT is a profession and as professionals we owe clients the best solution,even if that best solution means turning down projects where the skills or vision offered by the IT person or company are not matched well with the clients needs.

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Skills (9)

Tested
Microsoft Excel 2007 Test
My Score
avg

Service Description

Have worked in large corporations, small computer shops and as a self employed consultant.

I believe that excellence is doing little things exceptionally well and I strive to be excellent and to continue to develop as a person and professional.

I have worked exclusively in the computer industry for 20 years on everything from Digital Equipment VAX computers through current Windows server based machines

Dedicated professional with extensive hands-on software requirements planning, Crystal Reports development, technical writing and training delivery experience.

Broad knowledge and experience in software and hardware.

6 years experience delivering technical and soft skills material individually and in classroom situations.

Exceptional customer service skills demonstrated by winning Microsofts Customer Satisfaction Award twice in two years.

Comprehensive understanding of training delivery methodology.

Experienced in delivery of highly technical concepts to diverse audiences: high school students, end computer users, support providers, and corporate managers.

Able to effectively communicate with all levels of management, customers, development team members, and vendors.

Detail oriented and committed to delivering superior quality work.

Process oriented and creative in my approach to delivering work product

Committed to the idea that I am responsible for being understood in all communication.



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Employment

Current Employer
Vice President of Technology
2003 - Present
Vice President of small computer consulting firm primarily responsible for database team management, product technical design, user interface design, customer requirements gathering, and end user...
Convergys Corporation
Technical Trainer
2001 - 2003
Microsoft support division outsourced work to Convergys.
Microsoft
Senior Technician
1997 - 2001
Mentor and trainer to frontline technical support
Microsoft
Technical Support specialist
1996 - 1997
Artisoft
Computer Operator
1994 - 1996
overnight computer operator of pc servers
Freelance computer technician
Freelance computer technician
1992 - 1994
TechLink Control Systems
Computer Programmer
1990 - 1992
Microdata PICK conversion to VAX BASIC
United Technologies
Computer Operator
1987 - 1990
VAX 11/750 11/785 Computer Operator, Data Entry Clerk, overnight computer operator
Overview  |  Job History  |  Resume/C.V.

Keywords

crystal
ssrs
dotnetnuke
sql
javascript
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Identity
Username
jwmott
Type
Individual
Member Since
September 2008
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John M. | Elance

John M.