Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Kyle C. | Elance
 
176985602337900
Last Sign-in: Apr 2, 2012

Kyle C.

   United States
  |   Lebanon, MO
  |  7:18 am Local Time

Overview

Minimum Hourly Rate $8

I have worked with several call centers providing customer service, inbound sales, technical support, bill reading, interpretation problem solving, de-escalation, quality control, help desk, store-store technical support and cross-sale abilities. While working with my first callcenter job I managed a 85% retention rate, as we were a retention team. Those wanting to cancel with the company we campaigned for got us. 85% is really really good, I got an award for it heh. Not to mention I had the highest resolution, and cross-sale rate(sold...

Read More »

Skills (10)

Tested
Windows XP Test
My Score
avg
Passed
U.S. English Basic Skills Test
My Score
avg
Passed

Employment

Accent Marketing LLC
Call Floor Agent
2005 - 2005
Results Technologies
Call Floor Agent, PC TECH Mngr
2003 - 2004

Education

Missouri Board of Education
General Education Diploma
-
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
kamaleahdevi
Type
Individual
Member Since
April 2012
Elance URL
Verifications
0
Kyle C. | Elance

Kyle C.