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Kandyse Hunt | Elance
 
176985602337900
Last Sign-in: Mar 24, 2014

Kandyse Hunt

Virtual Assistant
   United States
  |   dallas, TX

Verified Freelancer

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Overview

Minimum Hourly Rate $14

My past consists of call center experience in home mortgages, From simple collections, home retention and Office of the President, I have had the honor of working in different aspects of those industries. My most recent position consists of teaching and implementing rules, guidelines and procedures, Alongside my ability to type 60 wpm, I have strong familiarity in programs such as AS400, SHAW, MS Office, ADP and the auto dialer system. Not only am I dedicated, resilient, and adamant about completion of tasks, but my love for teaching and...

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Skills (10)

Tested

Service Description

At this current time, I am a homeschool teacher. My job is to not only teach from a certified curriculum, but also demonstrate and implement my own set of courses that aide in the students' upbringing, In my past experience with the mortgage industry, I initiated workout programs, liquidation procedures and researched the route of problems and concerns in departments ranging from payment research, escrow, assumptions, originations, foreclosure and REO. Once the problem was resolved, I was to issue a letter that outlined the origination of the problem to the resolving of the problem to insure customer satisfaction. In the home retention department, I was to make arrangements for payments, payment plans and forbearances. When there was a permanent hardship taking place, I was take the customers' financials and initiate the best workout solution, if the loan qualified. Due to my hard work and dedication to getting customers the help hat was needed, I received numerous awards and recognition.

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Employment

The Jackson Residence
Home Education Facilitator
2011 - 2014
•Manage home school program and instruction for four children with daily assignments, assessments, projects and research. •Guided in decision making on curriculum and teaching methods •Prepared,...
Bank of America
Office of the President
2009 - 2011
•Administered all customer orders, managed requests and resolved associate issues for customers while monitoring all inquiries and complaints to assist in effective resolutions. •Analyzed customer...
Overview  |  Job History  |  Resume/C.V.

Keywords

Call center
mortgage
virtual assistant
Date Entry
MS excel
cold calling
research
email handling
processing
book keeping
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Identity
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kandysehunt
Type
Individual
Member Since
January 2014
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Kandyse Hunt | Elance

Kandyse Hunt