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Ronald Franco V. | Elance
 
176985602337900
Last Sign-in: Jul 16, 2015

Ronald Franco V.

Freelance Provider
   Philippines
Cebu
  |  11:05 am Local Time

Overview

Minimum Hourly Rate $4

I've been in the contact center for almost 8 years. My experienced in troubleshooting PC software issues teached me how to be productive in dealing with those stuff. I am also a part of the company that deals with telemarketing for 2 years and at present my position is an Operation Management Desk - Real Time Analyst officer.

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Skills (10)

Tested

Employment

Sykes Asia, Inc.
Operations Management Desk - Real Time Analyst
2014 - Present
Assists with long range planning and on-going analysis of real time performance and the determination of alternative plans when necessary. Under general supervision, collect, evaluate, and prepare...
Sykes Asia, Inc.
Technical Support Engineer
2009 - 2014
Provides solutions to customers needing assistance on sales and technical concerns (software installation and malicious software handling) Experienced in analyzing “customer satisfaction” data to...
Times Asia Publications, Inc.
Telemarketing Specialist
2007 - 2009
Responsibility for the sales process from initial point of contact (lead generation), presentations, proposals, through contract negotiations and execution. Meet/exceed minimum quarterly and annual...

Education

Mindanao State University - Iligan Institute of Te
Bachelor in Physical Education
2001 - 2005
Overview  |  Job History  |  Resume/C.V.

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kanxiven
Type
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Member Since
July 2015
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Ronald Franco V. | Elance

Ronald Franco V.