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Karen Arndt | Elance
 
176985602337900
Last Sign-in: Jul 10, 2014

Karen Arndt

Forcing Change One Contact at a Time
   United States
  |   Boise, ID
  |  12:01 am Local Time

Overview

Minimum Hourly Rate $49

Seasoned, highly organized Salesforce Administrator. Seven+ years experience working in Salesforce.com. My background is in Sales, Sales Support and Business Development Coordinator for the Sales Department. I have worked for several new start up companies and have gained experience planning and analyzing business system requirements and processes.

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Sep 11, 2013|Software Application|Private|Completed
Apr 16, 2013|Software Application|Private|Completed
Mar 15, 2013|System Administration|Private|Completed
|
4.9
Mar 12, 2013|System Administration|Private|Completed
|
4.9

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Portfolio

Skills (11)

Tested
Salesforce App Development
Data mining
Microsoft Excel
Event Planning
Windows 7
Knowledge of Microsoft Office
General Office Skills
Marketing
Business Analysis
System Administration
CRM

Service Description

Operate as primary system administrator, configuration expert, ongoing support.
Planning and analysis of business system requirements, system changes and enhancements in coordination with business users, management and marketing.
Review, analyze and evaluate business systems, processes and user needs.
Identify problems and inefficiencies with business process, data quality, user skills and adoption.
Implementation, configuration and customization with Force.com.
Formulate, recommend and implement solutions to capture appropriate data, business process requirements and training options.
Develop reports and dashboards to monitor project progress and status, productivity, sales pipeline and sales to date.
Importing bulk lists (leads, customers, etc.)
Creating additional custom fields as needed by the organization.
Adding/Removing users from your salesforce.com org ,resetting passwords, reassignments.
Ability to create action plans and resolve obstacles to achieve deadlines.
Works independently in fast paced environment.
Experience with Enterprise, Professional and Group Editions.

Areas of Expertise: --
Salesforce (CRM), Salesforce administrator, Salesforce Business Analyst, Business Development, Sales Support, Direct Sales, Customer Service, Inbound Call Center, Lead Generation, Database Management, Email Marketing, Direct Marketing, Coordinating and Marketing Seminars, Silverpop, Exact Target, Internet Research,Creating and Managing Database lists, Data Extraction, Doc...

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Employment

Paladin Legal Advocacy Center
Salesforce Administrator/Doc Intake Specialist
2009 - 2009
Customized Sales Force Enterprise Edition for loan modification, litigation and short sale clients. Re-structured system by adding and deleting fields to capture the appropriate data for each...
ATP Personnel
Sales Representative/HP Inbound Call Center
2008 - 2008
Temporary position as an inbound call center representative in Boise selling HP computers and products. Gained inbound call center experience selling product with time constraints and quotas.
Trec Investments
Senior Business Development Coordinator
2007 - 2008
(Telecommuting position) Assessed needs of sales department and sales representatives in a new start-up company. Implemented policies and procedures for the department and sales representatives...
Spectrus Real Estate Group
Inside Sales Representative
2004 - 2007
Supported seven to twelve sales representatives with lead generation, seminars, business development and customer service. Organized and implemented the logistics for investment seminars. Duties...

Keywords

Salesforce.com
Salesforce Administrator
Salesforce Business Analyst
Salesforce configuration
Salesforce customization
Sales implementation
data extraction
Lead generator
data entry
real estate
email marketing
CRM
sales support
event planning
business development
My Snapshot
2
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
1
0
5
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
kareninidaho
Type
Individual
Member Since
November 2009
Elance URL
Verifications
0
Karen Arndt | Elance

Karen Arndt