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Karen San Marcos | Elance
 
176985602337900
Last Sign-in: Apr 20, 2014

Karen San Marcos

Real Estate Virtual Assistant / Phone Support
   Philippines
  |   Antipolo City, Rizal

Overview

Minimum Hourly Rate $3

For the past five years, I have been assisting customers by troubleshooting errors, answering queries and providing excellent customer over the phone. I am well-acquainted with setting up and configuring routers and modems. I am also proficient in using Microsoft Office - Word, Excel and Outlook.

As a former quality assurance specialist, I tracked calls and made sure that the agents provide accurate information with great customer satisfaction. I also submitted daily reports as a part of my daily task.

As a veteran in the BPO industry, I...

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Overview  |  Job History  |  Resume/C.V.

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karensanmarcos
Type
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Member Since
May 2013
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Karen San Marcos | Elance

Karen San Marcos