I can help you ORGANIZE & take CONTROL of your Back-Office Operations and Human Resources Administration for increased EFFICIENCY, PRODUCTIVITY and PROFITABILITY. With over 20 years of experience evaluating & redesigning existing business processes, I can assist you with:
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Standard Operating Procedures (SOPs)
Project Life-Cycle processes
Written Job Descriptions
Electronic Form Creation
Disaster Recovery Plans and Safety Manuals
IT Hardware & Software Documentation
Commercial Insurance and Employee Benefit...
BACK-OFFICE OPERATIONS PROCESS IMPROVEMENTS
What is the status of your Standard Operating Procedures (SOPs)? Are they written and cross-referenced for company-wide consistency? Do your employees understand your companys Project Life-Cycle and can they explain their ownership of the process? Have they bought-in to their ownership?
What is the status of your IT hardware and software documentation, licensing, off-site contact information, security, and PCI compliance? Where do you stand with your 3 year/5 year IT plan?
What is the status of your Disaster Recovery Plan? When was the last time that it was tested?
Do you have a Safety Committee that meets regularly? What is the status of your Safety Manual?
Is your current commercial insurance coverage sufficient and priced at the best value for your company? Are you missing additional lines of coverage that you should have?
Does your company require corporate licensing? Are your employees required to be licensed? How are you tracking your compliance and renewals?
Are your current vendors providing sufficient services priced at the best value for your company?
Do each of your department managers have a budget and are they comparing it monthly against the actual income/expense dollars?
I can help you answer these questions
and when we know the answers, I can help you change one or as many of the processes as you like. The choice is yours. Let me help you to take CONTROL & develop WORKFLOW...
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J.A. SAUER CO.
2013 - 2015
Responsible for HR, organizational behavior, month-end financial reporting, tax filings, and compliance Managed monthly billings, AP/AR, IT, facilities, warehouse, inventory and security.
VERTICAL CLAIMS MANAGEMENT LLC
Chief Officer Corporate Operations
2004 - 2011
Designed & managed the core business footprint from start-up to profitable enterprise VCM provided claims & litigation management services to self-insured healthcare providers in the...
DAVIES, McFARLAND & CARROLL PC
1998 - 2004
Recruited to manage professional staff of 35 individuals realigned and motivated clerical staff to reduce chronic workflow backlog by 75%.
Enhanced fiscal awareness by creating monthly and...
efficient workflow processes
Standard Operating Procedures (SOP)
Project Life-Cycle process
electronic form creation
human resources administration