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Caroline B. | Elance
 
176985602337900
Last Sign-in: Oct 29, 2013

Caroline B.

Customer Service|Appointment Setter|Telemarketer
   Philippines
  |  3:48 am Local Time

Verified Freelancer

Caroline B.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $4

To be able to obtain a challenging position and a long term job which I can utilize my skills and knowledge in customer service, telemarketing and appointment setting. I worked for a couple of years in combined experience of these positions. I am confident that I can meet and exceed your expectations and to give you an excellent results.

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Aug 7, 2012|Telemarketing|Private|Completed
Jun 27, 2012|Lead Generation|Private|Completed

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Portfolio

1300 4 HANDYMAN are known as Phonewords. Phonewords are alpha numeric equivalents of a...
http://www.13004handyman.com.au/trade/
- Respond to guest reviews and/or comments promptly. - Track reviews posted on Travel...
http://www.myhotelreputation.com
Providing quality auto glass services to Arizona
http://thedifferenceisclear.com
Business S3 LLC in Simpsonville, SC is a private company categorized under Marketing...
Airline Reservation and Services (United States)
http://www.usairways.com

Skills (5)

Tested
Call Center Skills
Call Center Skills Test
My Score
avg
Passed
Customer Service
Customer Service Test
My Score
avg
Passed
Telephone Handling
Telephone Etiquette Certification
My Score
avg
Passed
English Spelling
English Spelling Test (U.S. Version)
My Score
avg
Passed
English

Service Description

Customer Service|Appointment Setting|Telemarketing

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Employment

NRGY Reduction (Energy Deregulation)
Customer Sales Agent
2012 - Present
- Taking inbound and making outbound calls, helping our customers to understand what is energy deregulation all about, why they are qualified and at the same time to enroll them so they could have...
BETTA IT SOLUTIONS (1300 4 HANDYMAN)
Telemarketer
2012 - 2012
- Research, sending emails and making outbound calls contacting every handyman in Australia to tell them about the service and how it will affect them by having a 1300 4 HANDYMAN which are known as...
Makam Management LLC (Louisville Restaurant Week)
Account Executive
2012 - 2012
- Making outbound calls, calling restaurants and asking them if they would like to participate in Louisville Restaurant Week a one week dining event that takes place twice a year. - LRW showcases...
My Hotel Reputation
Customer Service Representative
2012 - 2012
- Making outbound calls for every prospect who have emailed and wanting to sign up with the company. - My Hotel Reputation is a full service Hotel Reputation Management Company. They manage the...
Innovative Glass Solutions (DAG)
Inbound Appointment Setter
2011 - 2011
- Primary duties will involve using our computer system for product inquiry, product receiving and order processing, as well as performing various administrative duties as assigned. - Answering...
Business S3
VA|Phone Survey||Data Entry
2010 - 2010
Making outbound calls to different countries to conduct a survey for Human Resource professionals that are familiar with Human Resource Certification.
BlackBox Technology
Outbound Appointment Setter (Homebased)
2010 - 2010
Setting up an appointment for our Licensed Agent by calling Senior Citizen ages 65- 80 to get a quote for Life Insurance: Final Expense, AARP, Columbia Mutual of Omaha and Blue Cross Blue Shield...
Advanced Contact Solutions Inc.
Ticket Reservation Specialist
2006 - 2009
Taking inbound calls for airline reservation. Tickets re-issue mileage redemption and handling customerís special service request and general inquiries within the United States.
ePacific Global Contact Center
Outbound Call Center Agent
2004 - 2004
Offers website packages designed to meet the needs of small to large companies in the U.S.

Education

Informatics
Computer Science
2001 - 2003

Keywords

Customer Service
Appointment Setter
Telemarketer
My Snapshot
Elance Level
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  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
karolbandong723
Type
Individual
Member Since
September 2010
Elance URL
Verifications
0
Caroline B. | Elance

Caroline B.