CSS Corp Private Limited, Chennai August 2007 ¿ October 2008
(Formerly Slash Support India Private Ltd)
CSS Corp Pvt. Ltd., which include Cybernet software systems, Ready test go, Slash Support and Synaptris a leading group company in Chennai, dealing Software development, Testing, Product Development, Advanced technology support for enterprise class technology users, Technical & Customer Support services , Remote System Management Services for IT infrastructure providers & enterprises, Vendor neutral support for organizations adopting Open Source technology.
¿ Administering AVAYA Servers S8700 CM 3.1 and Gateway G650
¿ Agent Login-ID creation and same added with CMS and NICE application
¿ Setting up new Call flow as per the project requirement
¿ Maintaining PSTN EPBX like Avaya prologix and Panasonic.
¿ CMS report clarification, Maintenance of data backup of CMS Server
¿ Maintaining and Troubleshooting of Analog, Digital and VOIP extensions
¿ Creating the Authcode for the End users
¿ Configuring a Dial Plan, Route pattern, Vector, VDN and the Hunt groups
¿ Creating and Changing Announcements
¿ Installing VAL board and upload the wav files in the VAL board
¿ Changing the call flow as per the requirement of the Projects
¿ Deploying and Testing of new call flows based on the user¿s requirement
¿ Troubleshooting of call drops, call flow issues.
¿ Creating Voicemail box in Audix server for particular Extensions
¿ Activating the voicemail for...
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