Kathy T. | Elance
 
176985602337900
Last Sign-in: Apr 16, 2014

Kathy T.

Exceeding Customers Expectations
   United States
  |   Hollywood, FL
  |  11:42 am Local Time

Resume/C.V.

KT's Office Solutions consists of an experienced professional Corporate Software Trainer and Educator with over 25 years of extensive knowledge and expertise in all phases of Microsoft Office (Publisher, Word, PowerPoint, Access and Excel).

In order to perform a professional skill, one has to be educated in that skill first. Not only am I educated in the skills I process --- I AM the educator

I specialize in projects that offer creativity and ingenuity and I provide clients with fast, professional, high quality services.

You will find me friendly and easy to deal with. I am a native English speaker born and raised in northern N.J. and now residing in southeast Florida.
Service Description
I have done data processing department conversions for 2 companies, developed the entire Networking Support Services program for a technical center, and created numerous "how to" instructional manuals and handouts for all of the Microsoft Office programs. This array of unique, diverse experience has been crucial in developing my skills as a well-rounded professional. I share with my clients my enthusiasm for what we can create together.

I will work with your specifications, content and desires to create the best outcome and deliver the highest level of service.and your desired goals.

From initial contact to the execution and satisfactory completion of each assignment I give each project I work on, my complete undivided attention. No job will be farmed out, outsourced or sub contracted.. I believe communication is the key to producing results and top notch, exceptional work outcomes.

I PROVIDE MY EXPERTISE IN THE FOLLOWING FIELDS:

WORD - MOUS certification (Microsoft Office User Specialist)
> Create professional typing, editing and formatting of letters, reports, documents and manuals.
> Create mail merges,
> Inserting tables,
> Creating hyperlinks, bookmarks, table of contents, page numbering and outlines
> All types of formatting.

EXCEL -
> Beginning through advanced functions/formulas.
> Create graphs and charts (line, bar, column and pie).
> Create pivot tables with calculations and pivot queries
> All types of formatting.

ACCESS-
> Design and create tables, queries, forms and reports,
> Perform calculations in a query
> Perform calculations in a report

POWERPOINT-
> Professional presentation designs using Smart Art and Clip Art
> Inserting various transitions.
> Create custom animations.
> Inserting clipart, images, shapes, WordArt
> All types of formatting

PUBLISHER -
> Create and edit labels and mail merges
> Design newsletters, flyers, announcement and certificates.

ADMINISTRATIVE SERVICES:
> Typing from paper and/or PDF documents with 100% accuracy and fast turnaround time
> Data entry from image files in any format
> Data Entry from web site
> Business card data entry into any format
> Data entry from hardcopy/printed material or handwritten into required format
> Data entry into software program
> Document data entry (receipts, bills, notes)
> Copy, paste, editing, sorting, indexing data into required format etc.
> Correspondence
> Word processing

Certifications
Microsoft
MOUS (Microsoft Office User Specialist - Word)
Awarded: 2007
Cisco
CCNA (Cisco Certified Network Associate)
Awarded: 2005
CompTIA
A+
Awarded: 2005
Cisco
CCNI (Cisco Certified Network Instructor)
Awarded: 2005
Employment
Broward College
Staff Development Instructor
2008 - Present
Create and conduct Microsoft Office trainings (beginning through advanced) for the staff, faculty and administrators of Broward College as well as other software programs exclusive to Broward College. I have also rewritten and/or created the handouts that go along with the various workshops.
KT's Office Solutions
Corporate Software Trainer
2007 - Present
Contracted out to various local businesses to teach their employees how to use all of the Microsoft Office Programs. (Sun Sentinel Newspaper Co., Workforce One - job skill training, Florida Medical Inc.)
Horses and the Handicapped
Volunteer Coordinaor
2007 - 2008
In charge of all volunteers. Weekly scheduling of all volunteers, riders, and programs. Answered phones, provided information. Conducted orientation of all volunteers Data Entry Typing, (letters and email replies/responses) Tradewinds Craft Fair committee member Responsible for collecting and reconcilling monies at various functions. Filing
Mc Fatter Technical Center
Network Support Services /Cisco Instructor
2005 - 2007
Solely created and implimented the Network Support Services program at McFatter Technical Center. Ordered all equipment needed for business networking. Set up and wired classroom computers to Cisco routers and switches, Sourced out textbooks and desiged/developed course material from scratch. Instructor for Network program and Cisco curriculum. Implemented A+ material and certification preperation into course. Extended course from 3 months to 9 months. Prepared students for CCNA and A+ certifications and positions as Network Administrators and Computer Repair Technicians.
Sheridan Technical Center
Computer Instructor
1996 - 2005
Instructor for Microsoft Office programs and Windows operating system . Instructor for General Office program during summer term. Instructed students in filing, English, math and typing as well as in how to use Excel, Word, Powerpoint and the Windows Operating System. Microsoft Office instructor for Adult Community Education classes in Hollywood Hills High School. Taught adults the functions and features of all the Microsoft Programs.
Payment Terms
PAYMENT: All projects require that fees be funded into Escrow or per milestone sequentially before the start of any work. I accept payment through the Elance SafePay Escrow only.

CONFIDENTIALLY AGREEMENT - All work is considered confidential and will not be shared with anyone, or displayed anywhere. If you require a Confidentially Agreement/Non Disclosure Agreement (NDA) to be signed, just let me know. I can supply one or I can sign one that's supplied by you.

OUTSOURCING POLICY: As a sole proprietor, I take full responsibility for all work assigned. No project - in whole or in part - has ever been outsourced, nor will it ever be.

PROJECT AGREEMENT: A detailed description of all work to be performed and timelines for completion of a project will be contained in a project agreement which will be submitted to a client before the start of any work. Any work beyond what is defined in the project agreement will constitute additional time and services and will require an additional contract, payment rate and schedule.

PROJECT START DATE
The project start date is the day escrow is funded and all client deliverables that are needed to complete your project are made available to me. Any delay in receiving client deliverables may cause the completion date or any milestones to move forward.

COMPLETION OF WORK: Completed work will be defined as work that has been completed and delivered per the contents of the project agreement and to the satisfaction of the client.

PAYMENT TIME: All payments are due at the time of completion of either the entire job, or at the completion of each milestone.
Kathy T. | Elance

Kathy T.