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Kathrina Diane Buan | Elance
 
176985602337900
Last Sign-in: Jul 16, 2014

Kathrina Diane Buan

Online English Teacher
   Philippines
  |   San Fernando, Pampanga
  |  8:29 am Local Time

Overview

Minimum Hourly Rate $4

. I have 5 years experience in assisting US customers via phone. I have a wide experience in the field of customer service especially in the call center industry. I've handled several accounts which made me confident and ready to face any challenge for a new account that ill be handling ion the future. I've handled both customer service, sales technical support and financial accounts. With all the experience that I have. I can say that I can be an asset to your company. I will contribute my skills and knowledge to the team and im also...

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Sep 7, 2013|Research|$33|Completed
|
4.0

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Skills (10)

Tested
Computer Skills Test
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Passed

Service Description

Hi My first ESL Teaching experience was way back 2006 and then after That I've been to several contact Centers which are under Major American Companies and that made my English speaking skills better. A year ago I went back to teaching again, It was a big adjustment for me But I was able to cope, because teaching was really my passion. Actually I still did tutorials as a part time job while working with other companies. I enjoy this kind of job aside from its very flexible, it gives me a chance to meet people from different corners of the world. I taught both Koreans and Chinese and was able to adjust with both Cultures and behaviors of each student. I know that each student is unique which make it more fun and interesting.

You can contact me at:
skype:kdbuan
gmail: --

Many thanks!

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Employment

UPS INTERNATIONAL INC. (UNITED PARCEL SERVICES LOG
Customer Service Representative
2013 - 2013
Scheduling Pick Ups • Taking calls from the US Assisting customers in Scheduling their Pickups for packages in their most convenient time to any part of the USA • Assisting Regular Customers...
CONVERGYS PHILS INC. (OUTSOURCE) (CitiBank Credit
Credit analyst
2012 - 2012
• Doing surveys and verification upon approval of a certain card application. • Calling Applicant’s employer to verify that they are active in the company and verify their salary and wages to...
TELETECH CUSTOMER MANAGEMENT PHILS INC. (Outsource
(T-Mobile) Customer Service Representative/ Techni
2008 - 2011
• Assisting Customers Calling in from the US about billing inquiries. Usually about disputes, credits and pending unwanted charges • Assisting Customers who are having technical problems with their...
Overview  |  Job History  |  Resume/C.V.

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Identity
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kathrina_dgreat
Type
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Member Since
August 2013
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Kathrina Diane Buan | Elance

Kathrina Diane Buan