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Cathleen B. | Elance
 
176985602337900
Last Sign-in: Jan 25, 2011

Cathleen B.

excellent service
   Philippines
  |   Baliuag, Bulacan
  |  6:15 pm Local Time

Overview

Minimum Hourly Rate $5

I am very hardworking and very much willing to try other fields of works. For the past 2 years I have worked as a customer service representative. I learned how to deal with people who's using different accents,multi task, and typing while listening. Transcribing audios is one of my expertise.

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Skills (3)

Tested
English Spelling Test (U.S. Version)
My Score
avg
English To Tagalog (Filipino) Translation Skills Test
My Score
avg
Call Center Skills Test
My Score
avg
Passed

Service Description

I can accept loads that has a turn around time of at least 12-24hrs and within weekdays only not including Thursdays. I am very much willing to accept special instructions or requests for transcriptions. I am very patient and willing to transcribe audios that are very long or hard to understand.

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Employment

Teletech Corporations
customer care/technical support
2010 - 2010
-answering phone calls and providing accurate information for customers who are inquiring about the product and the service that we offer, whether the service is through phone or internet or...
Sitel Philippines Corporations
Customer Service Representative
2008 - 2009
-taking phone calls and providing excellent service for customers who are inquiring, ordering, and needs assistance on their accounts and machines

Education

Bulacan State University
Hotel and Restaurant Management
2003 - 2005
Overview  |  Job History  |  Resume/C.V.

Keywords

multi task
transcribed fast
long-term
diligent
honest
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Identity
Username
katie_roque
Type
Individual
Member Since
December 2010
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Cathleen B. | Elance

Cathleen B.