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Katie D. | Elance
 
176985602337900
Last Sign-in: Apr 7, 2015

Katie D.

   United States
  |   Hartford, CT

Overview

As a Business Specialist at Apple, I have worked extensively to build customer loyalty through creating and managing email and phone campaigns. I optimized workflow by increasing operational procedures. In my role at Apple, our team achieved a perfect score on customer feedback surveys and ranked the team #1 in the company.

I have more than 5 years of peer leadership experience with focuses on team development, training initiatives and written communication. I am motivated to succeed and innovate.

I love exploring my community, running,...

Read More »

Skills (10)

Tested
iLife
iWork
OS X
Employee Training
Customer Service
Social Media Marketing
Editing
Mac
Sales
iPhone

Employment

Apple
Business Specialist
2011 - Present
Plans and schedules meetings, responds to inbound phone and email requests, manages team calendar and schedules. Organizes and maintains filing of all customer financial information for lease and...
Apple
In-Store Guest Trainer
2014 - 2014
Selected for prestigious role to oversee all training for 150+ employees for 6 month period. Partnered with leadership team to create and facilitate training events focused on technology, customer...
Apple, Inc.
Specialist / Sales
2010 - 2012
Processed expense reports and arranged travel for District Manager and Store Leadership team. Tasked by District Manager with event planning, facilities maintenance and store operations. Provided...
University of Connecticut
Educational Leadership Intern
2007 - 2009
Mentor new students and students on academic probation.
Town of Berlin
Playground Director
2004 - 2009
Created budgets based on enrollment, payroll and supplies needs; partnered with Finance Department consistently Supervised and trained 30 person staff.
University of Connecticut
Student Health Services Intern
2008 - 2008
Created student newsletter using Microsoft Suite focusing on prevention, health awareness and campus initiatives

Education

The University of Connecticut
Bachelor of Arts
-
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
katiemdoyle
Type
Individual
Member Since
April 2015
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Katie D. | Elance

Katie D.