Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Katrina Sales | Elance
 
176985602337900
Last Sign-in: Jan 28, 2015

Katrina Sales

-
   Philippines
  |   Manila, Metro Manila

Verified Freelancer

Katrina Sales's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $3

I am a PROFESSIONAL VIRTUAL ASSISTANT/CUSTOMER SERVICE/TELEMARKETER. I’m a multitasker, result-oriented, can submit task on time and work well within high pressure environments. My core competency lies in customer service and exceeding client's expectation.

Skills I have acquired over the past years:
MS OFFICE
HOOTSUITE
DROPBOX
GOOGLE DRIVE
GMAIL
TRELLO
TIME DOCTOR
SKYPE
SOCIALMEDIA (FACEBOOK, TWITTER, INSTAGRAM)

Read More »

Portfolio

posting work related articles in the facebook of Provant Inc

Skills (10)

Tested
Customer Service (Call center env.)
My Score
avg
Passed

Service Description

SKILLS

VIRTUAL ASSISTANT
• Admin
• Internet Research

Tools
•Google Drive
•MS Offices (Word, Excel, Powerpoint)
•Dropbox

CUSTOMER SERVICE
• Phone Support
• Chat
• Email Support

Tools
•Skype
•Gmail

TELEMARKETING
• Appointment Settler
• Outbound Calls

Tools
•Skype
•Gmail

SOCIAL MEDIA MANAGEMENT
Tools
• Hootsuite
• Trello
• Google Drive


-Hardworking and competent. Professionalism is very important to me and I put work as a top priority. Aim to meet deadlines regardless of the difficulty of the task and the rate it offers.

-Ability to communicate in English clearly and effectively, both verbally and written.

-Excellent in multitasking in a fast-paced environment.

-Excellent time management skills. Remain calm and focused even under pressure.

-Ability to work either independently or as a team.

-Hungry for success. Willing to be trained, love to learn more, desire to gain more knowledge and earn some more.



Read More »

Employment

Provant Inc
Virtual Assistant
2014 - Present
Virtual Assistant Customer Service • deal directly with customers either by telephone or email • respond promptly to customer inquiries • handle and resolve customer complaints • obtain and...
Export and Industry Bank
Information Services Specialist
2009 - 2011
• Provide first level contact and convey resolutions to system users of the Bank. • Properly escalate unresolved queries to the next level of support • Ensure customer satisfaction through...
Accenture
Billing Analyst
2005 - 2009
• Responsible for processing accounts receivable transactions such as billing, posting customer payments, gathering and analyzing financial information. • Escalates issues as necessary and follows...
Software Ventures International
Outbound Sales Agent
2004 - 2005
• Responsible in making calls to prospect clients and customers that are generated through call lists, or referrals for the goal of meeting both team and individual sale quotas while ensuring value...

Education

Central Colleges of the Philippines
BS Computer Science
2000 - 2004
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Hootsuite
Trello
Google Drive
Gmail
Time Doctor
Skype
Excel
Word
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
katrina_004
Type
Individual
Member Since
September 2014
Elance URL
Verifications
0
Katrina Sales | Elance

Katrina Sales