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Katrina Frias | Elance
 
176985602337900
Last Sign-in: Jun 30, 2015

Katrina Frias

Data Analyst and Administrative Assistant
   Philippines
  |  1:01 pm Local Time

Overview

Minimum Hourly Rate $10

LOMA (Life Office Management Association) FLMI Level I: Insurance Fundamentals Certificate Holder. Has more than 5 years working experience in insurance, customer service, data entry, transcription, disbursement, and case handling.

Knowledgeable with Microsoft applications (Word, Excel, Powerpoint). Has qualitative and quantitative research experience. Knowledgeable in handwritten transcriptions.

I am efficient and productive with tasks at hand. Very keen to details and is responsible. Manages work effectively and finishes tasks on time. I...

Read More »
Mar 23, 2015|Transcription|Private|Completed
|
4.5
Mar 17, 2015|Virtual Assistant|Private|Completed
|
4.9
Nov 17, 2014|Research|Private|Working
Nov 5, 2014|Social Network Management|Private|Completed

View All »

Skills (4)

Tested
Insurance Consulting
Customer Service
Customer Service Test
My Score
avg
Email
Email Etiquette
My Score
avg
Email Handling
My Score
avg
Time Management
Time Management Test
My Score
avg

Service Description

Having been in the customer service industry for more that 5 years, I have learned and developed the skills needed by clients of Elance. I am an expert in extracting, collecting, and inputting quantitative and qualitative data from one database/spreadsheet to another. I am very keen to detail and can analyze and produce results from the data gathered.
I am both personable and professional to meet the clients' needs and will make sure that they will be happy with the work that I will provide.


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Employment

Manulife Financial
Case Manager
2009 - 2011
Responsible for handling and managing new business life insurance applications, sending out correspondence to clients for their application updates, collecting, organizing, and analyzing data for...
Manulife Financial
Disbursement Associate
2006 - 2009
Responsible for the process of surrender checks, loans, and dividend payouts for life insurance clients. Also responsible for sending out correspondence regarding clients' policies current cash...

Education

University of the Philippines
BA Development Studies
2002 - 2006

Keywords

Data Entry
Customer Service
Insurance
Administrative Assistant
Data Analyst
My Snapshot
7
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
4.6
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
KatrinaO
Type
Individual
Member Since
March 2012
Elance URL
Verifications
0
Katrina Frias | Elance

Katrina Frias