Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Kaushik Paul | Elance
 
176985602337900
Last Sign-in: Jun 23, 2015

Kaushik Paul

Customer Service and Computer technical help
   India
  |   kolkata, west bengal
  |  10:59 pm Local Time

Verified Freelancer

Kaushik Paul's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $8

Your business' dependable and hard working virtual "Swiss army knife!"My core competencies are: - Multi-channel Technical / Customer Support / Help Desk email, chat, voice, and remote access support , my objective is to become the top freelancer and give 100% to my clients


Over the last 12 years i have learnt how to handle different kind of customers,
my key strengths are active listening, and ensure complete customer
satisfaction. i have also got 102 csats out of 120 surveys while i was
working with WIPRO for HP technical support. Lastly...

Read More »

Portfolio

Skills (6)

Tested
Computer Technician Test
My Score
avg
Customer Service Test
My Score
avg
Passed
Call Center Skills Test
My Score
avg
Passed
Telephone Etiquette Certification
My Score
avg

Service Description

I have good number of experience in customer service field

Read More »

Employment

Oliso Inc
Customer Service Manager
2012 - Present
Dell
Senior Resolution Expert
2009 - 2011
IBM
Level 2 Techinical Support
2007 - 2009
My job profile was to work as a technical support also I got promoted as a level 2 support, and worked for a IT helpdesk
Wipro
Technical Support
2004 - 2007

Education

Manipal Education
Bachelor of Information technology
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

customer service
sales
data entry
technical support
voice over
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
kaushikpaul
Type
Individual
Member Since
January 2012
Elance URL
Verifications
0
Kaushik Paul | Elance

Kaushik Paul