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Kathleen Faith B. | Elance
 
176985602337900
Last Sign-in: Nov 6, 2014

Kathleen Faith B.

A VA on the go - Multitasking.
   Philippines
  |  9:41 pm Local Time

Overview

Minimum Hourly Rate $4

I'm an admin assistant/receptionist in a construction and trading company. I'm interested to apply as a freelancer/part time. Basically, my tasks here aside from receiving clients and or calls, I'm sometimes assigned to convert pdf files into words, from word files to excel file (vice versa) or as simple as creating a lists of directory for our company's contact.
I have an experienced working as a customer service agent in Expedia.com and Comcast. I was assigned to email, chat and phone support.

** Skills:
1)Excellent in written and...

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Portfolio

Files that has been converted to excel from PDF, from word or from images.
Files that has been converted or retyped from word, excel file, and images
Files that has been converted or retyped from word, excel file, and images
Files that has been converted to excel from PDF, from word or from images.

Skills (4)

Tested
Customer Service Test
My Score
avg
Passed
Email Etiquette
My Score
avg
Passed
Email Etiquette Certification
My Score
avg
Passed
Email Handling
My Score
avg
Microsoft Outlook
My Score
avg
Passed
Twitter (Marketing)
My Score
avg
Passed

Service Description

***Experience:
(January 2014 - present)
Currently, working as an Admin assistant/Receptionist in a construction and trading company.
I do sometimes converting PDF to word or excel files, transcribing, and or as simply as data encoding.

Technical Traning
Synnex-Concentrix Corporation (Linksys)
1) Troubleshoots wireless devices both hardware and software.
2) Troubleshoots Macintosh, WINDOWS Vista, and Service Pact 1 and 2.

Customer Support Associate (Comcast)
1) Troubleshoots internet, telephone/landlines and cable TVs of the customers by phone.
Customer Support Representative (Expedia.com)
1) In charge of booking, exchange and cancelling flights and hotel reservations by phone.
Account Executive - Tuna Export Industry (Local)
1)Assistant to the Manager/Proprietor.
2)In charge of the accounts of the clients, in gross/net sales and processing important documents for exports.



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Employment

Convergys PHilippines Services Corporation
Customer Account executive
2011 - 2012
Comcast account.
Aegis People Support
Customer Support Representative
2010 - 2011
Expedia.com Account.
22 and 2 Marketing
Account Executive
2009 - 2010
Tuna Export Industry.

Education

Notre Dame of Dadiangas University
Arts and Sciences major in Political Science
2003 - 2008
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

email
twitter
facebook
assistant
data entry
typing
word
excel
My Snapshot
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  • 12 months
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Identity
Username
kbranzki
Type
Individual
Member Since
August 2012
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Kathleen Faith B. | Elance

Kathleen Faith B.