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Keith P. | Elance
 
176985602337900
Last Sign-in: Oct 10, 2014

Keith P.

   United Arab Emirates
  |   Dubai, Dubai

Overview

MBA Graduate,Airport Operations Process Training, Customer Service & behavioral training,Service Quality Management,Certified IOSA Auditor,Process Innovation, Process Management, Content Development

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Skills (10)

Tested
Operations Management
Training & Development
Rostering
Contract Negotiation
Service Operations
Sales Management
Product Innovation
Vendor Management
complaince and quality assurance
sop creation

Employment

Emirates
Learning and Development Specialist
2012 - Present
Kingfisher Airlines
Guest Services Manager
2008 - 2011
Facilitating/Handling Team Dynamics, Ensuring Daily Operations at the Airport are conducted alongside quality Objectives of the organization, Appraisal Management,Rostering, Work Study...
First Source
Customer Support Executive
2005 - 2006
Attending to Customerís queries related to banking.Online & Phone, Won appreciation calls from customers. Process Worked for: LLOYDS TSB.
Ankur Drugs and Pharma Ltd
Management Trainee Hr
2004 - 2005
Job Profile involved: recruiting and staffing logistics, employee safety, welfare, Wellness and health

Education

Indian Institute of Planning and Management
MBA
-
St Blaise High School
SSC
-
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
keith500
Type
Individual
Member Since
October 2014
Elance URL
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Keith P. | Elance

Keith P.