I am a journalism graduate from Huddersfield, England. After graduating with a 2:1 BA (Hons) degree in Journalism with Media, I worked in several offices in varied roles, such as a customer service and admin assistant, and as a reporter, before realising that traditional office jobs and working hours just aren't for me, and that I am much more suited to the challenging world of freelancing.
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By hiring me, you can be assured that you are paying for high quality work, created by a well organised professional. I will ensure that all work is...
I am available for varied jobs, including content and article writing, administration, and data entry. Regardless of the role, my end goal is to deliver a quality product to the client, tailored to their needs and requests. I always aim to offer a service worthy of repeat business, and my previously acquired customer service skills help me to do this.
In my previous office roles, I have won several awards in varying subjects, ranging from most punctual staff member right through to employee of the month. I was very quickly given the accolade of 'Team Icon' during my days as a customer service advisor. By giving me this title, my bosses were recognising that I was seen to be a responsible and caring worker, who consistently hit targets and went above and beyond the call of duty. I am extremely proud of this achievement, and will ensure that each client receives the same level of high quality work from me on each job I undertake.
My most recent freelance work includes administration and product listing on eBay, Amazon, and Etsy. I am a confident user of these websites and will be happy to create listings or deal with any customer service or administration required. The writing skills I have acquired through university and my time as a reporter work well in this setting, as I use them to write convincing and informative sales copy.
Examples of my work as a reporter can be found in my portfolio, however my writing style is adaptable and I am happy to work to a specific...
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Buy It Direct
Customer Service and Administration Assistant
2013 - 2015
Providing support, help, and advice to customers via inbound calls and an online emessaging service. Within this position I quickly learned how to use the company's complex computer system to the...
Sales Advisor and Order Processor
2012 - 2013
Selling beds and mattresses on an inbound phone line, whilst also answering queries and processing orders on the company's Amazon and eBay stores. Responsible for explaining product information,...
2011 - 2012
Arranging and conducting interviews, both face to face and via telephone, with members of the public, politicians, and minor celebrities. Supporting fellow reporters and writing articles based on...