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Kenneth Reyes | Elance
 
176985602337900
Last Sign-in: Jul 8, 2015

Kenneth Reyes

   Philippines
  |   Angeles City, Central Luzon

Overview

Minimum Hourly Rate $3

As my experience as a Reports Analyst/Specialist for 6 years and now as Expert-Reporting (same level of Associate Manager) in a BPO company, designing an interactive dashboard, automating reports with the use of macro programming, migrating Excel data into Access, formulating a calculator to capture data on any specific data source were those task assigned and accomplished in a timely and accurately that I hope I can also share or apply on your end.

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Skills (10)

Tested
Microsoft Office
Advanced Microsoft Excel
Macro Programming
Mobile Technology
Mobile Devices
Mobile Applications
Workforce Management
Call Centers
Contact Centers
BPO

Employment

Sutherland Global Services
Expert-Reporting
2014 - Present
Sutherland Global Services
Senior Reports Specialist
2010 - 2014
*Develop efficiencies to increase the effectiveness of reporting and consolidate & maintain departmental reports used internally and externally such as to other departments and even to higher...
Izone Technology Phils.
Reports Specialist
2010 - 2010
*Maintaining daily, weekly and monthly performance scores for agents, supervisors and whole center *Maintaining daily, weekly and monthly reports for the Marketing/Sales Department *Ensure the...
Sutherland Global Services
Reports Analyst
2007 - 2010
*Maintaining daily, weekly, monthly and quarterly performance scores for agents, supervisors and whole center *Maintaining daily, weekly, monthly and quarterly reports for the client *Point person...
Momentum Data East Phils.
Production Supervisor
2007 - 2007
*Responsible for managing, directing and coordinating the daily production operations in order to ensure we deliver the batch with quality inputs. *Required to report the production status with the...
Momentum Data East Phils.
Team Leader
2005 - 2007
*Responsible for managing, directing and coordinating the daily production operations in order to ensure we deliver the batch with quality inputs. *Required to report the production status with the...
Momentum Data East Phils.
Data Technician
2005 - 2005
*Provides data entry and verification support to a project/contract by operating data entry equipment to code, format, and transcribe data from a source to an automated system. *Verifies work to...
Momentum Data East Phils.
Quality Assurance Analyst
2005 - 2005
*Responsible for the quality of workload to be sent back to client. *Conducts audits and reviews/analyzes data and documentation. *Assures compliance to specifications and company standards....

Education

Systems Plus College Foundation - Balibago, Angele
Undergraduate
-
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
Kenkie
Type
Individual
Member Since
October 2014
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Kenneth Reyes | Elance

Kenneth Reyes