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Rhea Doquila | Elance
 
176985602337900
Last Sign-in: Mar 19, 2014

Rhea Doquila

Virtual Assistant / Data Entry / Web Research
   Philippines
  |   San Mateo, Rizal

Overview

Minimum Hourly Rate $3

I have 3 years of experience as a Call Center Agent. I do Telemarketing, both Inbound and Outbound. I am hardworking, friendly, and with excellent communication skills. Over the past few years, I have developed my typing ability as a data encoder in any Microsoft Office application and also having a Web Research skills and IT background. I am efficient that you will be satisfied with my job performance.

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Portfolio

research projects are kept up-to-date
getting information, observing, receiving and obtaining information from all relevant...
getting information, observing, receiving and obtaining information from all relevant...
Maintaining adequate records, keeping an up to date filing system.
getting information, observing, receiving and obtaining information from all relevant...

Skills (10)

Tested

Service Description

The key strengths that I possess for the success of this position include:

*hardworking with minimum supervision
*detail-oriented person
*fast worker
*above-average knowledge in Microsoft Word, Excel and Internet browsing/research
*having customer service experience.
*proficient typing skills
*being able to work to deadlines.
*being accurate.
*being self motivated.
*a good understanding of data confidentiality issues


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Employment

Rainmaker Asia Inc.
Customer Service Representative
2011 - 2012
- Receive inbound calls from participants with regards to their account. - Answer participant questions, as well as question participants to obtain full understanding of what information is being...
Acsend Asia Worlwide Inc
Outbound Call Center Agent
2011 - 2011
-calling existing customers to recommend product upgrades, renewals, add- on or new, unrelated purchases. -offer up-sells and cross-sells to callers -adhere to work schedule provided -positively...
Metis Apax Inc
Outbound Call Center Agent
2010 - 2011
-Professionally process outbound sales and/or customer service -Respond to customer questions -Resolve customer issues -Offer up-sells and cross-sells to callers -Record and verify accurate...
Philippines I.T. Offshore Network
CCA Freelancer
2010 - 2010
-provides web services includes advertising and marketing agencies, IT consultancies, software houses and specialist web design agencies. -working different types of sites and for all types of...
Aegis People Support
Customer Service Representative (Project Based)
2010 - 2010
-Greet customers warmly and ascertain problem or reason for calling. -Assist with placement of orders, refunds, or exchanges. -Take payment information and other pertinent information such as...
Viaphone Telemarketing International Services, LLC
Virtual Assistant / Customer Service Representativ
2008 - 2010
-Ensures and provides quality service to both internal and external customers. -Performs assigned system maintenance to various electronic order files. -Manage contact lists and customer...

Education

Polytechnic University of the Philippines
Associate's Degree, Information Technology
1998 - 2000
Dalandanan High-School
High-School Degree
1994 - 1998
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Virtual Assistance
Data Entry
Web Research
Typing
Microsoft Excel
Microsoft Word
Microsoft Power Point
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Kennrhei
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Member Since
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Rhea Doquila | Elance

Rhea Doquila