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Keokie Shannon | Elance
 
176985602337900
Last Sign-in: Dec 13, 2012

Keokie Shannon

Call Center/Data Entry
   United States
  |   Palmdale, CA

Overview

I have over 18 years experience working in an inbound call centers. I type 65 WPM and 12000 KPH. I am an accurate, fast learning, hard worker.

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Skills (7)

Tested
Call Center Skills
Computer Skills
Customer Service
Knowledge of Microsoft Office
Microsoft Excel
Microsoft Outlook
Telephone Handling

Employment

Canadian Automobile Association
Emergency Roadside Service Rep
2011 - 2012
Answered a high volume of incoming calls Input members information to locate account, location & problem with their vehicle Used google maps
Direct Energy
Customer Service Rep
2010 - 2011
Answered a high volume of incoming calls Assisted customers with technical support for their home water heaters, furnace and air conditioners Scheduled appointments for home equipment repair visits

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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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0
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Clients
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Identity
Username
keokiews
Type
Individual
Member Since
December 2012
Elance URL
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Keokie Shannon | Elance

Keokie Shannon